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The average practice owner wears a lot of different hats throughout the day.  Below are articles that provide information about a little bit of everything – to help with whatever gets thrown your way today.

Panic and the Coronavirus

Panic and the Coronavirus

Covid-19, better known as the coronavirus is causing workers to take sick days and patients to stay home.  The conventional advice is “don’t panic”, which is always much easier said than done.  While you have no control over much related to the coronavirus, what you...

Murphy’s Law in an Audiology Practice

Murphy’s Law in an Audiology Practice

If you own your own business then you know that some days it just seems like anything that could go wrong does go wrong. Better known as Murphy’s Law. The reality is that stuff happens. Sometimes it's something small.  Unfortunately there are times when the issue has...

What Is the Point of a Trial Period?

What Is the Point of a Trial Period?

My son does not like ketchup. There was a brief "trial period" during which he tried it, hated it and refused to try it again. It’s not a problem; most people have at least one food they don’t like. How do we know what we do and do not like regarding food? Typically,...

Delivering Quality Service is Crucial

Delivering Quality Service is Crucial

What is “quality”? Quality can be defined as: “The standard of something as measured against other things of a similar kind or the degree of excellence of something.  Quality can cover both ends of the spectrum.  We’ll take a leap of faith and assume you’ve chosen to...

Are You Using Your Software to its Full Potential?

Are You Using Your Software to its Full Potential?

Your office software is the most important tool you have when it comes to running a practice. More often than not it is not being used to its potential. In many practices software is used to look at historical information.  August was a good month for sales or August...

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