by Robbie Poole | Practice Management
If you received a loan via the Paycheck Protection Program and are hoping to have the loan forgiven; it’ll soon be time to complete the Paycheck Protection Loan Forgiveness Application. All government forms are often unnecessarily long, complicated, and difficult to...
by Robbie Poole | Practice Management
Covid-19, better known as the coronavirus is causing workers to take sick days and patients to stay home. The conventional advice is “don’t panic”, which is always much easier said than done. While you have no control over much related to the coronavirus, what you...
by Robbie Poole | Practice Management
It’s that time of year. We thought we’d hop on the bandwagon and throw a few suggestions out there that you could and probably should add to your list of new year resolutions. 10 New Year’s Resolutions for Audiology Practice Owners 1: Start using...
by Robbie Poole | Practice Management
If you own your own business then you know that some days it just seems like anything that could go wrong does go wrong. Better known as Murphy’s Law. The reality is that stuff happens. Sometimes it’s something small. Unfortunately there are times when the...
by Robbie Poole | Practice Management
What is “quality”? Quality can be defined as: “The standard of something as measured against other things of a similar kind or the degree of excellence of something. Quality can cover both ends of the spectrum. We’ll take a leap of faith and assume you’ve chosen to...
by Robbie Poole | Practice Management
Hello, Please Hold. lo, peas old I just called your office to make an appointment. You sell hearing aids. There’s a good chance I have a problem hearing. Your receptionist answered the phone with “Hello, please hold.” and then put me on hold before I could reply. I...
