by Robbie Poole | Practice Management
Our industry is changing; patients have more choices than ever before. Competing with box stores and online companies on price is futile. Customer service is going to be a bigger factor than ever before. Let’s start with the minute your patient enters your...
by Robbie Poole | Practice Management
The success or failure of a business is dependent on a variety of factors. By monitoring several key components of your practice, you can gauge the overall health of your practice on a weekly and a monthly basis. Often times, practices do not reach their full...
by Robbie Poole | Practice Management
The independent hearing healthcare provider is being confronted by a variety of outside influences unlike anything they’ve ever seen. 3rd party insurance companies who provide a hearing aid benefit that that you feel compelled to accept but a rate that leaves little...
by Robbie Poole | Practice Management
I recently took a family vacation with an anticipated return date of a Saturday. The Saturday turned into Sunday (the initial flight was delayed, then canceled, then rescheduled). We managed to get the last seats on the last plane out of there before they stopped...
by Robbie Poole | Practice Management
If you received a loan via the Paycheck Protection Program and are hoping to have the loan forgiven; it’ll soon be time to complete the Paycheck Protection Loan Forgiveness Application. All government forms are often unnecessarily long, complicated, and difficult to...
by Robbie Poole | Practice Management
Covid-19, better known as the coronavirus is causing workers to take sick days and patients to stay home. The conventional advice is “don’t panic”, which is always much easier said than done. While you have no control over much related to the coronavirus, what you...
